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Privacy Policy


We collect personal information from you, including information about your:

  • name

  • contact information

  • location

  • interactions with us

  • billing or purchase information

  • health information

We collect your personal information in order to:

  • get in touch with you

  • assess your health needs prior to an appointment

Providing some information is optional. If you choose not to enter a contact detail, we'll be unable to get in touch or provide longer-term health services.

We keep your information safe by storing it in encrypted files, using web-based products that are Health Insurance Portability and Accountability Act (HIPAA) compliant and that your data is only accessed in a Health Information Standards Organisation (HISO) compliant firewall (SecurIT by Healthlink).

We use ElixirApp as our Patient Management System. We keep your information for 10 years after your death (or sooner with your permission) at which point we securely destroy it by securely erasing all digital traces of it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 03-3653650, or Level1, 15A/20 Welles Street, Christchurch 8011, New Zealand.

This policy is generated by the Privacy Statement Generator of the New Zealand Privacy Commissioner.

Date updated 1 May 2020

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